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Home > Other Courses > Apprenticeships

Apprenticeships

  • Intermediate Apprenticeship Level 2 Business Administration
  • Intermediate Apprenticeship Level 2 Business Administration

    This Apprenticeship is about playing an important support role within a business or organisation.

    Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

    £0.00
  • Intermediate Apprenticeship Level 2 Customer Service
  • Intermediate Apprenticeship Level 2 Customer Service

    This Apprenticeship teaches you the skills to provide excellent customer service, and can be applied to hundreds of job roles across many different sectors, from government to telecommunications. However, most customer service apprentices work in retail, financial services, call centres, hospitality, or sport and recreation.

    Good customer service is key to the success of any business or organisation. It’s one of those useful skills that’s found all over the place and covers all the extras that make a customer’s experience better.

    As a customer service apprentice, you’ll probably work at the front end of an employer’s business activities and regularly assist customers. Duties will vary between sectors, but in most cases you’ll be making sure that customers are dealt with in a positive, reliable and pleasant way – whether that’s by offering advice, answering questions or handling complaints.

    To properly assist customers, you’ll need clear and up-to-date knowledge of your organisation’s products and services. You’ll also need to be able to communicate with all sorts of people.

    Completing this Apprenticeship is a way of providing evidence of skills that will serve you well in virtually any industry – so it’s a very good way to move forward, even if you’re still undecided about your future career.

    £0.00
  • Intermediate Apprenticeship Level 2 Health and Social Care
  • Intermediate Apprenticeship Level 2 Health and Social Care

    This Apprenticeship covers a wide range of job roles on two pathways: the adult social care pathway and the health care pathway. This could mean working in the NHS, the private sector, local authorities or in the voluntary sectors.


    Social care is about helping people with a particular need, such as the disabled, the elderly or people with learning disabilities. This type of care usually takes place in the home or in care homes or out in the community, and can include anything from helping people get dressed to transporting them to and from a residential home or taking them shopping. As an apprentice in Social Care, you could be a personal care assistant helping someone in their everyday life.

    £0.00
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